Help Desk support is provided via audio or video from 8:00 a.m. to 5:00 p.m. (EST or EDT) Mon. through Fri., excluding Government holidays. LEARM MORE>

If a service issue cannot be resolved via audio or video, a Technician will be scheduled to respond on-site within 24 hours, or the next business day. LEARN MORE>

If you decide that emergency response times are desirable, Freeport can provide an On-site Service Technician within 4 hours, evenings, weekends, or holidays. LEARN MORE>